You will be the strategic partner to our customers—guiding them through onboarding, driving product adoption, and helping them translate data-driven insights into business impact. You’ll ensure our customers realize fast time-to-value, renew with confidence, and grow with us over time.
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You’ll own the executive-level relationship for some of the world’s most sophisticated security organizations, helping them realize measurable gains in Identity Attack Path Management (APM) maturity through our BloodHound Enterprise platform and services portfolio. This role is about strategy, trust, and orchestration. You’ll connect the dots between technical delivery and executive value, working across TAMs, Project Managers, Renewals, Services, and Product to unify the customer experience.
As a Pulse Customer Success Manager at AuditBoard you’ll manage a large book of SaaS customers using digital engagement, automation, and data-driven strategies. This role focuses on delivering value at scale — ensuring product adoption, driving retention, and uncovering growth opportunities — while maximizing efficiency and customer experience. You’ll partner closely with Customer Marketing, Product, and Operations to support thousands of users through lifecycle programs and tech-touch engagement.
Join RepeatMD as a Senior Support Specialist, the first line of defense for clients, delivering timely and empathetic support. Triage requests, resolve issues, escalate complex cases, and surface insights to improve the client experience. Success in this role means maintaining high customer satisfaction and contributing to a collaborative environment, solving problems in a fast-paced environment.
An experienced Customer Success Manager is needed to join our fast-growing company in a breakthrough stage where we build our dream team. This remote position is based in the Midwest, U.S. The role is responsible for customer's onboarding experience, adoption, and expansion across a range of relationships.
This is a specialized role within the Customer Success organization, designed for professionals who bring extensive nonprofit fundraising experience and a deep understanding of donor engagement strategies. You’ll guide nonprofit customers in aligning their fundraising goals with Humanitru’s tools, ensuring they achieve measurable outcomes while maximizing the value of the platform.
As a Customer Support Specialist, you are a pivotal member of our support team, responsible for resolving a wide range of customer issues. You will leverage your deep product knowledge and problem-solving skills to provide effective solutions, ensuring a high-quality customer experience. This role involves direct customer interaction and collaboration with other teams.
As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software, including detailed onboarding playbooks and building relationships with customers.
Join our growing team at Building Swell, where you'll have autonomy to drive the company to new heights. As a Customer Success Intern, you’ll be responsible for ongoing customer support and driving customer success for Building Swell products and features. You will serve as the go-to authority for customers, guiding them through their journey with Building Swell products, developing and maintaining customer relationships, collaborating with engineering, design, and marketing, and using data to drive customer success.
You'll be responsible for onboarding new Enterprise customers and driving adoption throughout the customer lifecycle, culminating in seamless renewal events, as well as driving expansion opportunities within existing customers by identifying new use cases and teams and successfully introducing Scribe solutions.